Sentencing Act 2026 - Accessing Support
If you have been affected by these changes or are worried about the release of offenders, local services are available to support you. Find out how to access support below.
Victim Support’s dedicated Offender Release Helpline provides information, emotional and practical support, and help to access other services for people affected by, or worried about, the release of an offender.
The Helpline is there to:
- Listen to victims and survivors’ concerns and offer emotional support
- Discuss wellbeing, safety and possible next steps
- Provide practical guidance and help callers understand what the changes may mean
- Explain how someone may be able to seek further information, the Helpline cannot provide information about individual offenders or case specific release dates.
- Help people access ongoing or specialist support where appropriate
You can contact the Helpline on 0808 168 9280.
Further information about the Helpline and the support available can be found at https://victimsupport.org.uk/offender-release-helpline.
HelplineSentencing Act 2026 - Specialist Support available in South Wales
With support from funding by the Ministry of Justice, the South Wales Police and Crime Commissioner has commissioned a single point of contact locally across South Wales, in the form of a Multi-Crime Early Release Scheme (ERS) Victims’ Champion.
Our specialist Victims’ Champion will work alongside victim and survivors affected by changes early release scheme, helping them to feel safe, informed and supported.
The Multi-Crime Early Release Victims Champion will provide:
- Advocacy and liaison with police, probation, courts and other agencies to help gather information and ensure your voice is heard.
- Individual needs assessments to identify support requirements and develop appropriate safety and support plans.
- Practical support and signposting, including assistance with housing issues, education concerns, and protective orders.
- Coordination with support services and partner agencies to ensure you receive joined-up support and access to the help available locally.
To access support from the Multi-Crime Early Release Champion, you can contact South Wales Victim Focus on 0300 303 0161.
Alternatively, you can self-refer via the website Victim/Witness Referral – South Wales Victim Focus
SupportVictims Directory
This page provides information and support for victims and witnesses following a crime.
Victims DirectoryVictim Support
Independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales.
Welsh Women’s Aid
Cardiff/WalesSupport service for women and children experiencing domestic abuse and all forms of violence
Please note these organisations are distinct from emergency services, they provide specialised assistance and resources for various needs, offering additional avenues of support beyond immediate response.
In emergencies, call 999.
For non-emergencies, dial 101.