Acting as the bridge between the public and the police, the Commissioner has responsibility to understand people’s views and experiences in relation to policing in South Wales. Seeing how things operate on the ground and speaking with local people allows the Commissioner to credibly reflect the views and experiences of local communities and ensure policing and criminal justice agencies are held accountable for the services they provide.

Our aim is to:

  • Develop knowledge and local insights: Meeting with local people and seeing how things operate on the ground, helps us to make decisions, suggest solutions and influence policies.
  • Monitor public opinion: Understand any changes or local nuances in the things that matter most to people in relation to crime and policing matters
  • Increase understanding: Improve people’s understanding of the role and impact of the Police and Crime Commissioner and how this role can amplify your voice within policing

Maintaining community connections and working together enables the Commissioner to make informed decisions, suggest solutions and influence policies in the best interest of our communities. It is vitally important that the public continues to inform our work and the Commissioner is committed to ensuring our engagement continues to be meaningful and inclusive. To achieve this, a dedicated communication and engagement programme has been developed, aimed at amplifying our reach to different generations, ethnicities, cultures, and people with varied life experiences, to enable a rich diversity of views to be heard.

Find out more about how this is delivered below:

PCC with local councillor Barry

In Your Community Days

Targeted engagement visits delivered by the Commissioner to strengthen community relationships and improve visibility.

In Your Community
Police & Crime Commissioner Emma Wools speaking to young people

Engaging with children and young people

Putting children and young people’s needs, ideas, and priorities at the centre of our work.

Engaging with children and young people
PCC Emma Wools speaking to local PCSOs

Community Surveys

Engaging with the public to gather feedback on matters relating to policing across South Wales

Community Surveys

Latest Updates

Stay informed with our latest news page for the most recent updates and developments.

All news
Image of Police & Crime Commissioner, Emma Wools. With quote "Everyone deserves to feel safe where they live, work and study"

Commissioner secures new funding to strengthen safety and support in communities

Police & Crime Commissioner, Emma Wools on a walkabout in Merthyr town centre with local officers

Visible policing making a difference: Commissioner sees impact first‑hand in Merthyr town centre

Picture of the Police & crime Commissioner, Emma Wools with Mums and Toddlers foundation

Out In Your Community – Putting Children & Young People’s Voices at the Heart of Our Work